Contact Us

Let's start planning your unforgettable China adventure together

Get in Touch

Call Us

+86 10 1234 5678
Available 24/7 in multiple languages

Email Us

info@chinatravelexplorer.com
bookings@chinatravelexplorer.com
Response within 4 hours

Visit Our Office

China Travel Explorer HQ
123 Travel Street, Chaoyang District
Beijing 100020, China

Business Hours

Monday - Friday: 9:00 AM - 8:00 PM (CST)
Saturday - Sunday: 10:00 AM - 6:00 PM (CST)
24/7 Emergency Support Available

Social Media

Send Us a Message

Book a Tour

Custom Package Request

Tell us about your dream China trip and we'll create a personalized itinerary just for you.

Customer Support

Need help with an existing booking or have a concern? We're here to help.

Our Offices Worldwide

We have offices and local partners across the globe to serve you better.

Beijing HQ

123 Travel Street
Chaoyang District
Beijing 100020, China

+86 10 1234 5678

New York Office

456 Fifth Avenue
New York, NY 10018
United States

+1 (212) 555-1234

London Office

78 Regent Street
London W1B 5TR
United Kingdom

+44 20 7123 4567

Frequently Asked Questions

Quick answers to common questions about booking and traveling with us.

How far in advance should I book my tour? +
We recommend booking at least 2-3 months in advance for popular destinations like Guilin and the Great Wall during peak season (April-October). For custom packages, 3-4 months in advance is ideal to ensure availability of preferred accommodations and guides.
Do I need a visa to visit China? +
Most foreign visitors require a tourist visa (L visa) to enter China. The requirements vary by nationality. We provide visa assistance and invitation letters for all our tour bookings. Contact us for specific requirements based on your passport.
What is your cancellation policy? +
Cancellations made 60+ days before departure receive a full refund. 30-59 days: 75% refund. 15-29 days: 50% refund. 8-14 days: 25% refund. 0-7 days: no refund. We strongly recommend purchasing travel insurance for unexpected circumstances.
Are your guides English-speaking? +
Yes, all our guides are fluent English speakers with extensive training and local knowledge. Many also speak additional languages. We can arrange guides in Spanish, French, German, Japanese, and other languages upon request.
What is included in the tour price? +
Our tours typically include accommodations, daily breakfast, transportation between destinations, entrance fees to attractions, English-speaking guide services, and some meals. International flights, personal expenses, and travel insurance are usually not included unless specified.
Can you accommodate dietary restrictions? +
Absolutely. We can accommodate vegetarian, vegan, gluten-free, halal, kosher, and other dietary requirements. Please inform us of any restrictions when booking, and we'll work with our restaurant partners to ensure your needs are met.